Note: DHL does not ship to P.O Boxes, therefore a residential address is required, providing a signature upon delivery of your order.

The availability of products is not guaranteed. If an order has been placed, in which an item is not available, we will notify you promptly via email. A shipping confirmation, including a tracking number issued, will be emailed to you.

For domestic and international orders, you can log on to www.dhl.com/track to track your package.

Customs/ Import Duties and Taxes

Import duties and taxes are not included in the item price or shipping cost. These charges are your responsibility and will be collected from you by the carrier. Duties /Taxes on goods vary widely depending on the product value and the country you are having your order delivered to. Earth Circus and/or Synonym will include a commercial invoice declaring the full dollar value paid on international shipments. If you refuse a shipment from Earth Circus, you are responsible for the original shipping charges as well as the import and return fees that may be incurred upon delivery back to us.

Earth Circus and Synonym are not reliable for any damage caused during the shipping and handling by third parties of the ordered items.

For full tracking of your order enter your tracking detail.

DHL_GLOBAL ( http://www.dhl.com/en.html )

Please note, in the event of Balinese national holidays and promotional events, the shipment of your order may take longer than usual. We thank you for your patience and understanding.