Shipping Rate Singapore
SHIPPING & RETURNS
SHIPPING & RETURNS
We offer free shipping on all orders within Indonesia and internationally above USD$200. For orders below that, please find the detailed shipping rates below.
- Fully trackable once shipped
- 3-7 business days delivery
- Signature required on delivery
- 24 USD flat rate shipping fee for orders
- 31 USD flat rate shipping fee for orders
- 44 USD flat rate shipping fee for orders
USA, Australia & Other Asia Countries
- 37 USD flat rate shipping fee for orders
DHL is our preferred shipping carrier, for its reliable international reputation.
We aim to pack your order within 24-48 hours.
For domestic shipping, time varies between 3 to 5 working days.
For international shipping, 4 to 10 working days from dispatch.
You will receive a tracking number once your order has been dispatched.
Our online business working days are Monday to Friday. All orders placed on Friday evening (Bali calendar) will be addressed the following Monday.
Orders placed on public holidays will be processed the following working day.
Orders may experience delays in processing time due to busy periods of Balinese national holidays ( https://www.timeanddate.com/holidays/indonesia/ ). We do not have express shipping options at the moment.
Please read through our terms and conditions to verify if you are eligible to apply for a return of purchase, before applying. Once the garment has been received by the customer they have fourteen days (14 days) to apply for a return adhering to the conditions below:
- Email our team at firstname.lastname@example.org and explain your issue or take a photo of the item.
- Wait for a confirmation email regarding your issue.
- Once you have received confirmation, the item(s) can be posted back, but must be unused with garment tags still attached, in the original packaging and packing slip invoice included.
- Once your returned item has been checked and accepted, you will receive an email confirmation.
- Returned items are eligible for a full refund, exchange or credit on the site, please specify what option you would like to proceed with.
- Refunds, exchanges and credit notes can take up to 14-days to be issued.
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